Notice to boil your water
 Boil Water Notice

Currently the following areas are under a boil water advisory: 


28021, 28221, 28231, 28251, 28261, 28281 Pine Haven Way


*Please position your cursor over the address for the full boil water notice and link to the Boil Water Notice FAQs

In order to repair a water line break, it was necessary to close valves in the water distribution system in your area today. Water was shut down resulting in a loss of pressure below 20 psi.

Therefore this notice is written as a "precautionary boil water notice" advising that all water used for drinking, cooking, making ice, brushing teeth or washing dishes be boiled. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used.

This precautionary boil water notce will remain in effect until the problem has been corrected and a bacteriological survey shows that the water is safe to drink. (Typically 48 hours.) You will receive another notice to that effect.

If you have any questions, please contact Andy Koebel, Director of Operations, Bonita Springs Utilities, Inc., at 239-992-0711.

Visit our
Boil Water Notice FAQs page for answers to commonly asked questions about precautionary boil water notices.


BSU has introduced a NEW Bill Pay System


** Registration required **


Bonita Springs Utilities Inc. has launched a new system for customers who pay their monthly bills online. The user-friendly system allows customers to view and pay their bills 24/7, set up automatic payments through checking accounts or credit cards, and ask billing questions. To ensure security and financial protection, customers who already pay their bills online must re-register with their account numbers by logging onto www.BSU.us and clicking the green “Pay Your Bill Online” button.

BSU customers who are currently set up for auto-draft payments need take no action. The change affects only customers who have registered and use a login and password to access and pay their bills online.

If you have any questions please call customer service (239)992-0711 from 7:30 am until 5:00 pm M-F

Board Meeting Updates

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Next Board Meeting

The next board meeting will be the held on September 20th, 2016, 5:00 pm, at 11900 East Terry Street, Bonita Springs, Florida.  

Open to all BSU members


Download Agenda Here

BSU Emergency Notifications

Bonita Springs Utilities provides critical notifications to its members through CodeRED. By signing up, you will be contacted in the event of water main breaks, boil water notices, etc., that affect your area.

Sign up by clicking HERE -- your information is confidential and will only be used for community notifications.

BSU News Updates

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BSU is an official collection site for Cell Phones for Soldiers.
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